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    Support

    Get back to saving what matters.

    Start with the common answers below. If something still is not right, email us with the device, app version, and what happened.

    Email support

    Saving from the Share Sheet

    Open the Share Sheet, choose More if needed, and add TidyClips to Favorites. Open TidyClips once after installation if the extension does not appear immediately.

    Using iPhone and web together

    Use the same TidyClips account on both surfaces. Your Supabase account ID connects your library and RevenueCat subscription access.

    Managing a subscription

    Apple purchases are managed in iPhone Settings under Subscriptions. Web purchases are managed through the RevenueCat customer portal available from your TidyClips profile.

    Transcription minutes

    Pro + Transcription includes 60 minutes each subscription month. Thirty-minute top-ups are currently available from the iOS app.

    Sharing a collection

    Only the collection attached to an active share link is available to recipients. Disable sharing when you no longer want the link to work.

    Account or privacy request

    Email contact@tidyclips.app from the address attached to your account. You can also delete your account from TidyClips settings.

    For data-handling details, read our Privacy Policy. Subscription and refund rules are covered in the Terms of Service.